Employment Opportunities

Our employees make up a winning team that genuinely cares for one another and our customers. At Bluff View Bank, you will find a friendly, welcoming work environment and a collaborative team.

Current openings:

Full-Time Universal Banker/New Account Representative – Holmen

40 hours per week is a long time to spend with the same people unless they are AWESOME PEOPLE like our team! If you are fun-loving, care about others and want to become part of a great culture we’d LOVE for you to apply! We offer flexible schedules, generous paid time off and competitive wages. Full-time employees also receive a full benefit package including 401k, profit sharing contributions, incentive pay, year-end bonuses, health and dental coverage, short- and long-term disability and life insurance. We are currently hiring for a full-time Universal Banker for our Holmen location.

We are looking for people who are passionate about providing a great customer service experience. We love people who are self-motivated and look to go above and beyond for the good of customers and co-workers alike. The Universal Banker & New Accounts Representative position assists customers with transactions of all types and is responsible for developing and maintaining profitable personal and business deposit relationships through excellent customer service, cross sales and referrals.

Exceptional customer service, a positive attitude, and communication skills are our top requirements. You must also possess basic math skills, be proficient in computers and be comfortable with the latest mobile technology. Prior banking and/or cash handling experience is a plus, but not required. Standing for long periods of time and lifting up to 40 pounds will be necessary.

POSITION SUMMARY

The Universal Banker/New Account Representative will perform a variety of functions that support the retail operations of the bank, including but not limited to, customer service, opening new accounts as well as some audit functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

New Accounts/Personal Banking
· Develop and maintain a thorough understanding of all products and services offered.
· Open new accounts of all kinds & close existing accounts with proper follow-up (including INMO)
· Have a thorough understanding of IRAs and be responsible for all IRA requests, including account opening, Transfers In / Out, Beneficiary changes, etc.
· Order & cancel debit cards. Resolve debit card disputes.
· Cross-sell bank products and services based on customer needs. Refer to other employees as appropriate.
· Resolve customer issues or complaints to their satisfaction. Follow up with customer to ensure positive resolution.
· Monitoring daily overdraft report and contacting customers as needed.
· Other new accounts duties as necessary.

Business Development
· Make customer calls on own initiative or upon referrals made by others and in accordance with established goals.
· Establish New Account growth goals for Holmen branch monthly/annually/as requested. Responsible for the success of the Holmen branch in meeting those goals
· Actively pursue innovative ways to generate new business to meet goals.

Customer Service Representative/Teller
· All normal duties of a CSR/Teller as needed.

Other
· Training of new account and teller staff in Holmen; assist other branches as needed.
· Balance Holmen ATM
· All other duties and projects as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

· Post-secondary education with business or finance related coursework or equivalent work experience in financial institution desired but not required
· Previous experience in lending, accounting, and loan servicing strongly desired
· Excellent customer service skills required
· Computer proficiency at a mid to expert level in: Microsoft Office programs including Excel required
· Understanding of commercial banking laws, bank products, services, policies, and procedures, as well as accounting, financial analysis and principles of commercial and consumer credit
· Demonstrated ability to use various interpersonal styles and communication methods, depending on customer and situation, to gain their acceptance of a product or service
· Ability to work on multiple projects simultaneously, managing time and resources to ensure work is completed efficiently and within established timeframes
· Strong organizational skills and the ability to handle multiple tasks under tight time constraints
· Knowledge of legal documentation will be required

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

INFORMATION SECURITY RESPONSIBILITIES

All staff members are expected to follow standards, procedures and guidelines to promote the security and uninterrupted operation of computer-based application systems at Bluff View Bank. This includes helping to identify, address and prevent exposures to accidental or intentional destruction, disclosure, modification, or interruption of information that may cause serious financial and/or information loss to Bluff View Bank. All employees are responsible for the protection of the Bluff View Bank’s assets and information which are processed by or stored in the bank’s computerized information systems.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to

the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

AS WITH ALL POSITIONS COMMUNITY SERVICE IS EXPECTED.

If you would like to apply for this position, please apply on our website, on Indeed, or at any branch location. Thank you!

Bluff View Bank is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applications and Forms
Member FDIC.